Uber is laying off 14% of staff due to COVID-19, Lyft says its biz is down 70%

COVID-19 is having an obvious negative impact on the ride-hailing industry, with Uber and Lyft reporting huge losses.

Uber has announced it's being forced to cut 3,700 employees amid the crisis, accounting for around 14 percent of its workforce. The redundancies will predominantly hit Uber's recruiting and CommOps teams. 

“With people taking fewer trips, the unfortunate reality is that there isn’t enough work for many of our front-line customer support...

Uber turns its drivers into couriers to assist during the pandemic

Uber has launched two new services which turn the company's drivers into couriers to help ensure people get what they need during the pandemic.

The first of the services, Uber Direct, is essentially an expansion of Uber Eats and opens up the ability for drivers to deliver items that aren’t from restaurants including prescriptions, pet food, and more.

With Amazon now prioritising items considered more essential, Uber has the ability to help ensure people can get what...